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4

Fraud Prevention Tips

> Do not open email attachments or click on a link from unsolicited sources.

> Avoid completing email forms or messages that ask for personal or

financial information.

> Do not trust an email asking you to use a link for verification of login or

account details.

> Monitor your account transactions for unauthorized use.

> Shred old financial information, invoices, charge receipts, checks, unwanted

pre-approved credit offers and expired charge cards before disposing of them.

> Contact the sender by phone if you are suspicious of an email attachment.

Your financial institution will never send unsolicited emails asking you

to provide, update, or verify personal or confidential information via

return email. If you receive an email inquiry allegedly from your financial

institution, please report the incident to a customer service representative

as quickly as possible. To mitigate the risk of online fraud and identity theft,

your first and best protection is awareness.

Phishing

Phishing is an online scam tactic that is used to lure users into unknowingly

providing personal data, such as credit card information or Login IDs

and passwords. Using realistic-looking emails and websites, this tactic

attempts to gain the trust of unsuspecting targets and convince them that

vital information is being requested by a vendor they may already have a

relationship with, such as their financial institution.

Identity Theft

It is important that you are aware of the dangers of identity theft. Identity

theft can occur when criminals find a way to steal your personal or

other identifying information and assume the use of that data to access

your personal accounts, open new accounts, apply for credit, purchase

merchandise, and commit other crimes using your identity.